Goal-Based Maturity Model Design for Conglomerate Agile Delivery Excellence

About the Client

‍The client, a diverse conglomerate with multiple businessverticals, was struggling with delivery inefficiencies across its technologyteams. Though agile practices like sprints were in place, the organization wasunable to achieve meaningful delivery or show working increments at the end ofiterations.

Problem Statement

Solution Offered: Agile Training, Coaching, and Structured Enablement

‍‍We executed a 4.5-month engagement to build the foundation for sustainable agile delivery through structured interventions.

Phase 1: Foundation Building through Training and Mentoring

1. Agile Basics Training:
   • Conducted comprehensive workshops on Agile Manifesto, Scrum framework, and principles of iterative delivery.
   • Explained the purpose and flow of sprints, reviews, and retrospectives.
2. Role Definition and Responsibilities:
   • Clearly defined roles for Product Owners, Scrum  Masters, and Developers.
   • Delivered dedicated training sessions on Dos      and Don’ts for each role to remove overlaps and establish accountability.
3. Cross-Functional Training:
   • Conducted sessions to help teams understand each  other’s functions, enabling better collaboration and collective ownership of outcomes.

Phase 2: Enhancing Visibility and Workflow Management

1. Effective Use of RallyDev:
   • Trained teams on how to use RallyDev effectively for  lifecycle management — from backlog grooming to tracking sprint progress.
   • Established standard views for user stories, tasks,  defects, and acceptance criteria, ensuring transparency and clarity.
2. Technical Debt Awareness:
   • Educated teams on recognizing and tracking technical  debts systematically within RallyDev.
   • Created a parallel backlog to monitor and address  debts proactively.

Phase 3: Fixing Delivery with Integration Sprints

1. Dedicated Integration Sprint:
   • Introduced a structured Integration Sprint focused solely on integrating work from all teams and validating it end-to-end.
   • Ensured that no feature was considered “done” until  it was integrated and demonstrated functioning correctly.
2. Showcasing Working Increments:
   • Structured sprint reviews with stakeholders where  integrated, tested increments were demonstrated at the end of each sprint.
   • Shifted focus from “completing tasks” to “delivering value.”

Exciting Takeaway: The Power of Integration Sprints

The introduction of a dedicated Integration Sprint changed the game. By forcing focus on end-to-end integration before claiming success, teams began delivering real, demonstrable increments every sprint — a significant cultural and operational shift for the client.

Conclusion

This case study highlights how a structured, hands-on coaching approach helped a diverse conglomerate move from superficial agile practices to meaningful agile delivery. By focusing on agile fundamentals, visibility, integration, and role clarity, the organization established a strong foundation for scalable, sustainable success.

Facing challenges in sprint delivery or struggling to see real increments? Let us help you build the agile capabilities needed for true transformation. Contact us today!